Volunteer comms at an adult football club
Mette Sørensen · volunteer comms manager at FC Roskilde. Senior squad of about thirty adult players, plus a few hundred members in the wider club. Posts match photos to Facebook on a Saturday night. One player emailed last month asking why he was online. She does not want a repeat.
Upload after Saturday's match
Mette's Library is connected. The DPA was signed when FC Roskilde onboarded with Ansikt — that is not part of any week-to-week routine. The club's first Campaign — the 2026 season — is running, with five Purposes defined and Channels listed under each. See the Setup walkthrough for the first hour from connector to Campaign. This is a Saturday.
Photos from the senior squad's home match land in the club's connected store. Ansikt detects each face. Most resolve to known players — Mette spent her first week working through the senior-squad roster, so the core squad is already in Ansikt and consented.
One face is new: Astrid Vinter, who joined the squad on Tuesday. Until she is invited in and her consent is on record, that face stays unattributed and will render blurred in any published derivative. Mette adds her in Step 3.
Preview as the public will see it
Before posting to Facebook, Mette toggles Preview as published. Off by default — every face stays blurred until its player has actively allowed the Purpose. Three squad members in this photo — Liv, Magnus, and Rasmus — have consented to Match-day social. They show sharp.
The fourth face is Astrid, the new joiner from Step 1. Her consent is not on record yet, so she stays blurred. Mette would not have caught that in manual review — she would have caught it three weeks later, in a complaint email, after the photo had been on the page the whole time.
When Mette clicks Post, Ansikt records the Publication — image, channel, Purpose, dated, attributed. The Inbox uses that record later, when someone withdraws.
A new player joined this week — invite them in
Astrid Vinter joined the senior squad on Tuesday — the same player whose face was blurred in Step 2's preview. Mette opens the new-person form. Two fields: name, email. If the subject needs a guardian to consent on their behalf, she ticks the box at the top and the form collapses to subject name, guardian name, and guardian email. Astrid is an adult, so no box. Astrid gets a magic link in her inbox — no signup form, no password to invent and forget.
She lands in the portal and sets her preferences in about ninety seconds. Same flow Liv went through two seasons ago when she joined. The audit log records the whole exchange.
Handle a withdrawal without ten emails
Wednesday afternoon. Liv — the same player who showed sharp in Step 2 — has decided she does not want her match photo on the club website or on the Facebook page. She withdraws both Purposes from her portal. Mette opens the Inbox: two open tasks on Liv's match photo, each with a 30-day deadline.
The two tasks read differently. The Club website is served through Ansikt's URL Proxy In preview: a withdrawal blurs the withdrawing face on the public-facing URL within minutes, without anyone touching the CMS. The Facebook withdrawal is a manual takedown: the original post URL is on record, but the takedown happens in Facebook's own UI. Mette removes the post and marks the task done.
Each channel chip carries a colour — orange for live and still needing a takedown, green for removed, grey for unreachable. The audit trail captures every URL and timestamp. Done before her coffee gets cold.
When the Article 15 request lands
End of season. A player emails: "What do you have on me?" Mette opens the player's record. Liv's appearances at FC Roskilde are right there — every photo, each one with its consent decisions and the channels it landed on. The Consent records and Audit trail tabs carry the timeline detail; the Export tab is what packages all of it for the subject. In preview
A preview of what would be in the export — today Mette walks the requester through the photo timeline, the consent decisions, and the audit trail tab by tab. The downloadable archive is on the roadmap.
That is the club side. Want to see the other angles?
An adult player's view of the same loop. A parent at the local folkeskole going through it for her 8-year-old. The DPO running the governance audit.